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We strive to provide our customers with the highest level of service possible. From first visit to order delivery and installation, we want you to be completely satisfied with your experience. If you received an item that was damaged in shipping, please refer to Order Receiving Guidelines.  

Unless specified, the manufacturer’s product warranty does not cover the labor to fix defective product(s). 

Unless specified otherwise, all products are covered by the manufacturer’s warranty. Please identify any concerns that you have within 30 days of the invoice date. Any issues after the first 30 days will be subject to the restrictions and limitations imposed by our vendors.   

All cancelled orders/returns are subject to a 15% restocking fee. Opened software is not returnable. Special order/non stock items may not be returnable or may be subject to a higher restock fee. Vendor approval will be required prior to the return of opened hardware. Defective hardware may be returned for exchange only. Support blocks are non-refundable. Refund checks will be mailed.

A RETURN AUTHORIZATION (“R.A”) REQUEST must be placed by emailing returns@cccp.com with your contact info, order#, part#, QTY and detail reason of return.  You will get a response within 48 hours of your request. Merchandise must be returned within 7 days of the issuance of the R.A.   

Please do not write on original packaging or boxes. In addition, save all boxes and packing material as they are required for returns/rebates and repairs.

Camera Corner Connecting Point inspects all returns and reserves the right to reject merchandise that does not meet manufacturers return authorization criteria.

If you have additional questions, contact us at returns@cccp.com.