Computer Services
Online Dispatch
Click here to request service online.
Repair ServicesConnecting Point takes great pride in providing our customers with the best possible customer service and technical support. In addition, we invest a great deal of resources in technical training and certifications for our employees, which in turn, allows us to provide you with the best trained technicians in Northeastern Wisconsin.Our Technical Support Staff consists of over 40 full time professionals devoted to meeting and exceeding our customers’ expectations. We service and repair most major brands of printers and computers. Our Service Technicians are authorized to perform warranty & non-warranty service repairs for the following manufacturers: Hewlett Packard
| Lenovo
| Xerox/Tektronix | Novell
| | Microsoft | IBM | Lexmark | Epson | | Compaq | Apple | Okidata | Digital | | Sony | Toshiba
| Wyse | Nobilis | In addition, we are a Computing Technology Industry Association (CompTIA) A+ Authorized Service Center. CompTIA awards this designation to service centers that meet the minimum requirement of having over 50% of their service technicians A+ Certified. Distinguished Authorizations
- HP Premier Service Provider (highest service rating)
- Novell Authorized
- Citrix Gold Authorized
Contact Information
Service Dispatch: (920) 438-0333
Network Dispatch: (920) 438-0336
OutSourcing ServicesIf your company does not have an IT department, let CC/CP fulfill your needs. If you already have an existing IT department, let us be your supplemental resource. Outsourcing provides your company technical support without your company incurring all of the costs associated with permanent staffing (hiring, employee benefits, payroll taxes, turnover, training, etc.).
Benefits of utilizing CC/CP’s Outsourcing Services:
- Our staff is already trained and authorized/certified on a variety of products/technologies.
- You’ll have a built-in backup staff to cover absences (sickness, vacation, training, etc…)
- You’ll have access to the additional technical support of our in-house staff as well as the support we receive from our vendors.
- You’ll have the flexibility of utilizing resources as you need them.
- Our certified technicians and engineers have the capability of ordering warranty parts from numerous manufacturers.
- Utilizing our outsourcing services is the next best thing to having our entire service & support staff working for your organization, while at your facility.
Contact your sales associate for pricing information or click here to email us for more information.
Lease Disposal Services
Leasing computer equipment is a great way to obtain the latest in technology. You can obtain new equipment without a large capital expenditure and you get tax benefits! The only problem is, how do you return the equipment back to the leasing company? It takes a lot of manpower to clean up, box up and ship out computers. How are you going to handle this?
Let us handle it for you! With our Lease Disposal Services, we take the hassle out of returning leased equipment. We will clean the computers, wipe the hard drives, and check the serial numbers to make sure we are sending back the correct equipment. We bring the boxes, packaging and tags for shipping. We box everything and call the shipping company for pickup.
Contact your sales associate for pricing information or click here to email us for more information.
Data Recovery ServicesDid your hard drive crash? Need your data? We can help!
Camera Corner/Connecting Point utilizes Data Rescue products from ProSoft Engineering and is also a partner with the recognized leader in data recovery, DriveSavers. Click here for more information.
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