Return Policy and Conditions
Your Satisfaction is Our Success. We strive to provide our customers with the highest level of service possible. From first visit to order delivery and installation, we want you to be completely satisfied with your experience.
Unless specified otherwise, all products are covered by the manufacturer's warranty. Please identify any concerns you have within 30 days of purchase date. Our vendors will support us best within that time period. Any issues after the first 30 days will be subject to the restrictions and limitations imposed by our vendors.
All cancelled orders/returns are subject to a 15% restocking fee. Special order items may be non returnable. Opened software may not be returned and defective media within software may be returned for exchange only.
A RETURN AUTHORIZATION ("R.A") REQUEST must be placed by contacting 920-272-0145 or returns@cccp.com and is required for ALL returns. Merchandise must be returned within 15 days of the issuance of the R.A.
Camera Corner/Connecting Point inspects all returns and reserves the right to return merchandise that does not meet manufacturers return authorization criteria.
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